Privacy Policy

www.scentwarehouse (the websites) are wholly owned and operated by Scent Global Limited our contact details can be found here on our website.


Scent Global respects your privacy. This policy sets out what personal information we gather about you when you visit the websites, how we may use that information and with whom we may share it with.

What We Collect

When you visit the websites, we may track general data related to how you use the website. This includes products which you search for and which you view. We may also track your IP address, the domain which linked you through to the websites and the browser you are using to access the website. This is purely to aid us in our market research and none of this data personally identifies you to us or any other party.


Personal information

If you wish to open an  account on our website, you need to provide us with certain personal information, including your name, an e-mail address, a physical address and telephone number(s).

How We Use the Data

The data you supply to us is used in the following ways:

We use personal information to:

Facilitate the process of providing you with the service of purchasing products from Scent Global Ltd.

Communicate with you regarding your account.

To inform you about changes to the website.


Your personal information is used only by us. We will not sell or disclose your personal information to any third party without your permission, except where we are required or permitted to do so by a court of law. You agree that we may disclose your personal information to legal authorities, parties and or applicable intellectual property rights holders (or their representatives) if we have reasonable grounds to believe that you have breached our Terms and Conditions, or to anyone to whom we transfer or may transfer our rights and obligations under this agreement.


We make every effort to ensure that your personal data is stored securely. However, no data transmission over the Internet can be guaranteed to be 100% secure. Consequently, any data that you send to us over the internet is sent at your own risk. Similarly, you are responsible for keeping website login details private and secure. You should contact us immediately if you believe there has been any unauthorised use of your account or your login details has become known to an unauthorised third party.


All electronic credit or debit card transactions are made using the very secure Sage Pay payment gateway or PayPal. No personal card details are stored or held.


We will retain your personal information for a period in the event you cancel your account with Scent Global. This is required for accounting and taxation purposes. We will hold your data only for as long as we are required to retain that information.

Access to Data


You have certain rights under the Data Protection Act 1998. You have the right to be told what personal information we hold about you. If you wish to exercise that right, you should address this matter in writing and sending it to our mailing address, which can be found here.



A cookie is a small file that we may place on your machine to allow us to remember you and your details.

Cookies make the website easier to use, and it is only your browser that we recognise and not you personally.

We may also from time to time send promotional material to you via email and by post.

Changes to the Privacy Policy


We may modify or update this privacy policy from time to time. Any changes to the privacy policy will be posted here.


Please submit any comments, questions or concerns about this privacy policy to us via email to customer.services@scentwarehouse.co.uk


Last amended February 2016.